1
KYLE Auto Repair

A “I’ll give you a quote in 10min” turns into never calling me back . Both ME shops have very poor communication skills . It’s the little things for me cause if you can’t do the little things makes me worried about dropping the ball on big issues that could cost me a lot of money at the end .

At this time, we are unable to provide an accurate repair estimate over the phone based on a prior diagnosis performed by another shop or by the vehicle owner. Since neither you nor the vehicle have been to our location before, we first need to inspect the vehicle ourselves to verify its condition and determine whether any previous repairs or existing issues could affect the repair you are requesting. Once you bring the vehicle in and we are able to properly inspect and diagnose the issue, we will gladly provide you with a detailed and accurate quote for the necessary repairs. This helps ensure that the estimate we provide is neither too high nor too low and allows us to give you the best possible service. Please let us know when you would like to schedule a visit. We look forward to assisting you. Thank you, ME Auto Repair

- KYLE Auto Repair
1
BUDA Auto Repair

Communication is key when it comes to customers I can’t even get a phone call back from the lady “service” advisor.

5
KYLE Auto Repair

Took my Subaru in for some routine maintenance and everyone at ME was so friendly and nice. I was informed of everything they were going to do and they were able to explain everything going on with my car. I will recommend them to anyone looking for a mechanic shop!

Thank you, Ariel, for the fantastic five-star review! We're thrilled to hear you had a positive experience at our shop. Our team takes pride in providing excellent customer service and ensuring you're well-informed about your car's maintenance. We appreciate your recommendations, and we look forward to serving you again in the future!

- KYLE Auto Repair
1
KYLE Auto Repair

Hello all, My wife and I usually check reviews and the Better Business Bureau before choosing a service provider. ME Automotive in Kyle had positive ratings on both platforms; however, our experience was not satisfactory. We had brake repairs performed on our Chevy Suburban, and afterward we noticed smoke and excessive heat coming from the rear brake. When we raised our concerns, we felt that responsibility for the issue was not clearly addressed. After several attempts by ME Automotive to resolve the problem, we ultimately chose to have the brakes inspected and repaired by another shop. Due to a potential legal dispute, I’m unable to share further details at this time, but I wanted to share our experience. At this point, we are exploring our options to resolve the matter and will provide updates as appropriate. In the meantime, I recommend ensuring that all agreements are documented in writing when doing business.

5
KYLE Auto Repair

Yall I was just here and for my first time these guys know their stuff!! Very well informative and will not beat around the bush. I will highly recommend them to anyone looking for repairs. Mark the guy at the front was more than helpful and informed me on everything about my vehicle and was very helpful. Matthew the guy who looked at my car props to him for ACTUALLY looking into my car and taking pride in his work!!! Thank you guys!!!

Hello Art! Thank you for recommending our repair shop. We are glad to hear that Mark and Matthew provided a helpful and informative experience. We take pride in our work and always aim to provide the best service possible. If you have any more questions or need further assistance, feel free to reach out to us. We appreciate your feedback!

- KYLE Auto Repair
5
KYLE Auto Repair

I highly recommend ME Automotive in Buda. I’ve trusted them with all my vehicles because they are honest, reliable, and extremely knowledgeable. They’ve handled oil changes, AC repairs, and general maintenance, and the service is always excellent. They explain everything clearly and never push unnecessary work. A shop you can truly trust.

Thank you for the fantastic 5-star review, Eric! We always strive to provide honest and reliable service to our valued customers. We're delighted to know that you appreciate our transparent approach and find our knowledge to be top-notch. Your recommendation means the world to us. We look forward to assisting you with all your automotive needs in the future!

- KYLE Auto Repair
5
KYLE Auto Repair

Thank you for your 5-star rating, John! We're happy to see that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again soon!

- KYLE Auto Repair
5
BUDA Auto Repair

I have been bringing my car, my dad's and now my daughters car here. The customer service at ME Automotive is amazing. They really go above and beyond for their customers. They will call/text you with updates on your vehicle as they are working on it from oil changes to many of the other services they provide. They stand behind the work that they do. Highly recommend you give them a try if you are needing a good mechanic to service your car.

5
BUDA Auto Repair

They’re always really nice and informative. I never feel like I’m being duped or oversold. And the shop cat is so great.

Thank you, Gwendolyn, for your kind words! We're thrilled to hear that you've had such positive experiences with us. Customer satisfaction is our top priority, and we're glad that you feel well taken care of. We love our shop cat too - he adds a special charm to the environment. We look forward to serving you again soon!

- BUDA Auto Repair
1
KYLE Auto Repair

They recently charged a family member $300 12v battery. This costs less than 1/2 from any auto store. Don't go here unless you want to be scammed.