BUDA Auto Repair
Went to ME Automotive a few months ago because I wasn't happy with my previous shop so was looking for somewhere close with good reviews. Initially took it in just for an oil change to test the waters. I was really impressed with Jonathan and everyone else there. I spoke to several customers that came in and all were long time happy customers. A good sign. Several things that needed work were pointed out, which I already knew about, and was my real reason for paying them a visit. I took it back a short time later for all the major work it needed. One additional problem had come up since the first visit which was pointed out and an obvious issue that needed to be fixed. I had all the work done, much cheaper than the dealer wanted and also cheaper than my old shop. I was very pleased with the work and professionalism, and especially their honesty. They have a 2 year warranty on all their work. A cover I had brought in had been forgotten to put it on so Jonathan offered me a free oil change when they installed it and offered to do it on the spot (it was due for the next oil change). Due to my schedule I decided to wait a week or so. Then the pandemic struck. I was mostly staying home and not getting out. Several days ago I get a text from Jonathan about their safety protocols in place including pickup and drop off service with no personal contact. They picked it up that day and took care of it free of charge as originally agreed upon, even during these tough economic times for many businesses. If that's not going above and beyond for their customers I don't know what is. Today I got a follow up text from Jonathan making sure everything was done to satisfaction. I'll be going back for any additional auto work. While checking reviews and speaking to Jonathan it was learned that there is another shop on Manchaca rd with a similar name that doesn't have the greatest reviews. Looks like some folks are mixing them up and giving this top notch shop bad reviews thinking it's the other one. Hope this helps.