2
KYLE Auto Repair

I wish they had more appointments available instead of having to schedule multiple days In advance. The last time I was there I went in for an oil change/inspection and left with a check engine light. I took it back immediately and they were able to run diagnostics and clear the code, but their initial response to my issue was poor. "They don't cover coincidence if the light doesn't turn off..." They basically were blaming me for likely not clearing the codes after the inspection. The location in Buda is a better spot and worth the extra 15 minute drive. Don't spend your money on Kyle.

Thank you for your feedback, John. We're genuinely sorry to hear about your experience. We aim to always provide honest and thorough service, and we understand how frustrating it can be to deal with unexpected issues, especially after an oil change and inspection. It’s concerning to hear that you felt your concerns weren’t addressed properly, and we apologize if the response was not as helpful as it should have been. Our goal is always to be transparent and supportive, so we’ll take this into consideration for future customer interactions. We understand if you choose to visit the Buda location moving forward, but if there’s anything we can do to make things right or to improve your experience, please don't hesitate to reach out. We value your business and feedback and hope you’ll give us another chance in the future. Jonathan Ponce- 512-523-8387 (Operations Manager)

- KYLE Auto Repair
5
KYLE Auto Repair

I will never take my car to any other auto mechanic. ME is always professional and honest. They always walk you though exactly what needs to be repaired immediately and what can wait. They even will tell you the repercussions of if you do wait. I took my car here to get the brakes replaced a few months ago, then recently my brakes were shaking as if I needed to get them done again. I thought this was odd, so I took it in to be looked at. They explained that one of the suspension arms (maybe... forgive me my husband usually handles the cars) was loose and was causing the brakes to wear down unevenly. They said that because of their warranty, they would replace the brakes again for free and recommended that I get the arm fixed to prevent this happening again. Never had I ever taken my car somewhere that they honored their warranty. I would 10/10 recommend this place to anyone

Thank you so much for sharing your experience! We're thrilled to hear that you’ve had such a positive experience with us. At ME Automotive, we strive to be transparent and provide honest recommendations, and it’s great to know that our approach resonates with you. We’re especially glad to hear that we were able to honor our warranty and help you out with the brake issue. Customer satisfaction and trust are top priorities for us, and it’s great to know that we were able to meet your expectations. Thank you for recommending us, and we look forward to continuing to take care of your car for all your future needs! If you ever need anything else, don’t hesitate to reach out.

- KYLE Auto Repair
5
KYLE Auto Repair

Awesome service. They are quick and keep you informed about your service. Definitely recommend this shop

Hey John, this is Josh thank you very much for taking the time to leave us a review and looking forward to seeing you next time.

- KYLE Auto Repair
5
KYLE Auto Repair

Great Customer Service , we are new residents to Kyle, found this fantastic place driving by , stopped by to make appointments for inspections, very friendly and knowledgeable staff we will be returning for future services Thanks ME Automotive for your generosity

5
KYLE Auto Repair

Good quick state inspection service! Thanks again

You're very welcome! We're glad we could get you in and out quickly for your state inspection. If you need anything else in the future, don't hesitate to reach out! Safe driving! 🚗😊

- KYLE Auto Repair
5
KYLE Auto Repair

Thank you for the positive feedback!

- KYLE Auto Repair
5
KYLE Auto Repair

I had a great experience here. It was my first time here so the inspection was free, which is all I went for. I found out the place doesn't accept walk-in visits so I had to make an appointment.

It’s great to hear that you had a positive experience! Even though you had to make an appointment, it sounds like everything went smoothly. We look forward to continuing to take care of your car for all your future needs! If you ever need anything else, don’t hesitate to reach out.

- KYLE Auto Repair
5
KYLE Auto Repair

Josh and his team at ME have been taking care of mine and my wife’s car for years! I wouldn’t go anywhere else!!

Thank you, Eric, for your kind words! We truly appreciate your continued trust in Josh and the team at ME Automotive. It's always a pleasure to take care of you and your wife’s vehicles. We’re grateful to have earned your loyalty over the years, and we’ll always be here to provide the best service possible. Thanks again for choosing us—we look forward to keeping you both on the road for many more years to come!

- KYLE Auto Repair
1
KYLE Auto Repair

Edited: Normal Preventative Maintained on a 5500 Ram 6.7 Turbo Diesel Oil change air filter change two fuel filter changes. Most other shops $350-400. ME Auto charged $850 bill. When I pressed them on the cost the manager knocked off $100. Which still puts the cost $300 over most other shops in the area. My suggestion is to Know your prices and get a quote before approving work. Update: Josh called and we worked out a better price. I appreciate his assistance. I feel this bodes well for the shop in general and is a good learning experience for both parties.

Thank you again Eric for taking the time to speak with me and help better are company. Like I was telling you we have adjusted are prices to be more competitive for are area.

- KYLE Auto Repair
5
KYLE Auto Repair

Nice place, I made my appointment and when I arrived the employees were really nice and in less than 20 minutes I was on my way home with my car inspection done, thank you guys

Brene thank you so much for the review. We try to make inspections as seamless as possible. Please feel free to give us a call if you ever need anything in the future.

- KYLE Auto Repair